Cursor

When a customer writes through the Live Chat or portal, Productlane can auto-creates a Linear issue and assigns it to Cursor. This gets you a pull request already waiting to be merged as soon as you get back to a customer.

Go to Settings → Linear and turn on Auto-assign Cursor. You can go one step further and activate that every message from the portal and widget auto-creates a Linear issue. We recommend this only for smaller teams with lower support volume.