Productlane
Omnichannel support
Email, live chat, and Slack in one inbox.
AI Assistant
Your personal AI assistant for support.
AI agent
Resolve tickets automatically with AI.
Self-updating Help Center
Self-serve knowledge base for customers.
Support Portal
A dedicated portal for customer support.
Feedback & Changelog
Collect feedback and share product updates.
CustomersPricing
Changelog
See our latest changes and improvements.
Docs
Learn how to get the most out of Productlane.
API Docs
Extend your support process with our API.
Blog
Insights on support, product, and engineering.
Contact
Login

Pricing

Starter

$29per user / month
50 AI resolutions included
then $0.79/resolution
What you get:
  • Shared email inbox
  • Linear integration
  • Live Chat
  • Self-updating Help Center
  • Linear feedback portal
  • Custom domain

Pro

$59per user / month
100 AI resolutions included
then $0.79/resolution
All Starter features, plus:
  • Shared Slack inbox
  • AI Support Agent
  • Custom Data
  • Custom theme
  • Custom views
  • Reporting

Scale

$99per user / month
200 AI resolutions included
then $0.79/resolution
All Pro features, plus:
  • Customer Support Portal
  • Multi-Language
  • Private portal
  • SSO (JWT)
  • Snippets
  • SLA policies
  • HubSpot integration

Powering fast-moving companies worldwide

Clerk logo
Bitcoin.com logo
Whop logo
STYTCH logo
Flightcontrol logo
Ghost logo
Inngest logo
Apostrophe logo
SaasUI logo
Linearity logo
Speakeasy logo
Novu logo
Starter
$29
per user / month
Pro
$59
per user / month
Scale
$99
per user / month
AI
AI Support Agent
50 resolutions
100 resolutions
200 resolutions
Additional resolutions
$0.79/resolution
$0.79/resolution
$0.79/resolution
Automatic Issue Creation
Self-updating Help Center
AI Assistant
Release Intelligence
Channels
Email
Live Chat
Widget
Slack
Discord
Soon
WhatsApp
Soon
Microsoft Teams
Workflows
Office Hours
Auto-Responders
Reporting
Custom Views
Tiers
Slack Notifications
Email Signatures
Custom Data
Customer Support Portal
Snippets
Auto-Assignments
SLAs
Public pages
Help Center
Linear feedback portal
Intelligent Changelog
Custom theme
Custom domain
In-App Changelog Notifications
Email Broadcasts
Slack Broadcasts
Multi-Language
Private portal
SSO (JWT)
Integrations
Linear
Zapier
Raycast
API
HubSpot
Attio
Soon
General
GDPR
CSV Import
Intercom Importer
Soon
Free Viewers
Productboard Importer
Zendesk Importer
Priority Support
Shared Slack Connect Channel
White-glove Migration
Remove Productlane branding

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Productlane

Designed in Munich

Product

  • Pricing
  • Changelog
  • Our Roadmap
  • Your requests
  • Documentation
  • Zendesk importer

Features

  • Help Center
  • AI Chat
  • AI Assistant
  • Omnichannel support
  • Feedback & Changelog
  • Support portal

Resources

  • API
  • DPA
  • Imprint
  • Status
  • Terms
  • Privacy

Company

  • Blog
  • Contact
  • Linkedin
  • X Twitter
  • Customers